TechCerta gives manufacturers real-time visibility into warranty jobs, technician certification, recurring defects, service center performance, and warranty fraud risk — across the entire authorized network.
Most authorized service networks still operate through disconnected spreadsheets, WhatsApp messages, paper certificates, and delayed reporting — leaving manufacturers blind to what is actually happening after a warranty job is assigned.
Most manufacturers only discover these problems weeks or months later — through escalations, complaints, rising warranty costs, or declining customer trust.
TechCerta connects your warranty operations directly to your authorized service center network. No emails. No Excel files. No phone calls asking for updates.
Bulk upload warranty jobs via Excel. Assign them to authorized service centers in seconds. Jobs appear instantly in the SC's queue — no manual handoff.
Service centers update job status in real time from their technicians' phones. You see every status change, every overdue job, every signature collected — without asking anyone.
Every completed job carries cryptographic proof of completion. Analytics surface performance, defects, and certification gaps. Financial statements calculate exactly what you owe each SC.
A live walkthrough of the manufacturer portal — warranty job management, real-time network visibility, certification enforcement, and fraud verification.
When a warranty dispute lands on your desk, you need evidence — not a WhatsApp conversation and a call from an angry customer. Warranty fraud — fake completions, forged signatures, jobs marked done that were never done — costs manufacturers millions annually. TechCerta makes fraud detectable before you pay for it.
Your authorized network operates across dozens of service centers, hundreds of technicians, and thousands of repair jobs. TechCerta surfaces the data that matters — live — so you can act before problems become complaints.
When an unqualified technician handles a warranty repair, the result is a repeat visit, a frustrated customer, and a brand that looks incompetent. TechCerta enforces certification compliance at the point of assignment — before the job is ever dispatched. Upload your official training material, certify technicians on specific product categories, and see who is — and isn't — qualified across your entire authorized network.
This technician has not passed the required manufacturer exam for this device category. Assigning this job may violate your warranty compliance policy.
Choose a Certified TechnicianStop relying on emails and follow-up calls to track warranty repair progress. Bulk upload jobs, assign them to authorized centers, and watch every status update happen live — without asking anyone for a report.
TechCerta continuously analyzes warranty repairs across your authorized network to identify recurring failures before they become large-scale quality incidents. Manufacturers gain early visibility into defect patterns by device model, component, region, and service center — helping engineering and QA teams react before problems escalate. If a specific spare part or failure type appears repeatedly across multiple service centers within a short period, TechCerta automatically raises a defect alert.
TechCerta automatically tracks every completed warranty job, the fees owed to each service center, settlement status, and outstanding balances — across your entire authorized network. What used to take a finance team member days of Excel aggregation is now a one-click report.
The operational data inside your authorized network is one of the most valuable assets you have — and right now, most of it is invisible. TechCerta surfaces it as structured, actionable intelligence you can act on immediately or export for your leadership team.
Service centers won't join a platform that exposes their business to manufacturers. TechCerta was built with strict data separation — manufacturers only see what belongs to them, and service centers keep complete control over the rest of their operations. This architecture is what makes the network grow.
TechCerta is free for manufacturers. Your authorized service centers subscribe to TechCerta for their own operations — job management, scheduling, technician tracking, financial reporting, and training. You gain complete network oversight, warranty integrity, and certification enforcement without paying for the platform.
Network dashboard, warranty job management, SC performance analytics, technician certification tracking, defect detection, financial overview, 15 downloadable reports, and cryptographic fraud verification.
Their own professional job management, scheduling, digital receipts, technician tracking, financial reports, training system, and customer management. Starting at $49/month — less than one service call.
You bring your authorized SC network to TechCerta. Those SCs get a professional system they benefit from directly. You get operational control of your entire warranty network. Everyone wins.
Designed for brands with authorized service networks — regardless of product category or region.
TechCerta connects manufacturers, service centers, and technicians inside one operational system — giving manufacturers visibility into what actually happens after a warranty job is assigned.
| Capability | Excel & Email | Generic FSM | TechCerta |
|---|---|---|---|
| Real-time manufacturer visibility into SC operations | ✗ | ✗ | ✓ |
| Technician certification enforcement at assignment | ✗ | ✗ | ✓ |
| Cryptographic warranty fraud verification | ✗ | ✗ | ✓ |
| Recurring defect detection across the network | ✗ | ✗ | ✓ |
| Automated SC fee tracking and statements | Partial | ✗ | ✓ |
| Arabic-first workflows for MENA networks | ✗ | Limited | ✓ |
Book a manufacturer demo to see how TechCerta helps you monitor warranty operations, enforce technician certification, detect fraud risk, track service center performance, and gain real-time visibility across your entire authorized network — at no cost to your organization.
Free for manufacturers · No commitment required · Built for appliance, HVAC, and electronics manufacturers